It’s more than windows – it’s people.
Many businesses treat you like a transaction. Of the many reasons to choose Shine, one of the most important is that we always perform our work with you in mind. We treat your property as if it were our own and we don’t leave until you’re satisfied. Our care is reflected in every job and is built into our values.
We always put your needs first.
We follow these guiding principles that empower our team to make decisions that work toward our vision and mission.
Our Vision
Our vision is to create a brighter world by caring for and serving our customers as well as our employees.
Our Mission
Our mission is to be a light. It helps us achieve our vision by working together to be nicer, safer, healthier, smarter, and more ethical in every area of our business. This helps us provide the best customer experience for every home and business owner that we serve.
Our core values include:
Excellence
Serving
Safety
Having Fun
Positive Energy
Our biggest passion is serving others.
Our founder, Chris Fisher, and his family, aim to spread light and love by serving the African country of Uganda. After living in Uganda for two and a half years, Chris and his wife now make an annual charity trip in support of various ministries.
Giving back through “Shine the Light”
Our founder, Chris Fisher and his family aims to spread light and love by serving the African country of Uganda. After living in Uganda for two and a half years, Chris and his wife now make an annual charity trip in support of various ministries.
Our biggest passion is serving others. Two of the charities we support include:
Arrows + Hope Uganda
provides educational support and discipleship to orphaned children.
Starlight Shores
offers retreats in Grand Rapids, Michigan, for families dealing with childhood cancer.
Contact the individual charities to find out how you can get involved today and be a light to others in need.
The path to a spotless home or business begins here.
We’re More Than Windows
Whether it’s gutter cleaning, pressure washing, screen cleaning, holiday lighting or one of our many other services, you will be proud of how great your home or business looks after we’re done. We offer a variety of maintenance services that customers around the country love and appreciate – while keeping your property and our environment safe with eco-friendly materials and practices.
Professional, Trusted & Friendly Staff
We start every job with a handshake and leave with a smile, it’s just how we choose to do business. Your service should be a friendly encounter and to that end, we treat your property as if it was our own and make sure we do everything to your satisfaction. We pride ourselves on having a trusted team of professionals strive to leave you with incredible service and positive attitude.
Highly Satisfied Customers
Our customers rave about how reliable and personable our staff members are – and that makes our day.
We’ve built a proven record of happy, satisfied customers, with 9 out of 10 recommending us to friends and family *. We always love hearing from you about our services and your experience – good or bad.
*Based on Shine’s nationwide Net Promoter Scores over the last year, where more than 90% of respondents rate Shine’s service a 9 or 10 on a scale of 10 and are considered “promoters.” (September, 2020 – August 2021)
Business With a Purpose
Unlike some of our competitors, we want to build a relationship with you. It’s more than a transaction to us. Our servant-leadership work is fulfilled by our team members during our work with you – and far beyond. Each year, Shine contributes a portion of its revenues to help programs and missions in Africa and around the world.
The Shine Guarantee
We will do it right the first time and we promise that if you are not completely satisfied, we’ll make it right or give you a full refund. We want you to be a lifelong customer, so you can always expect us to:
- ✓ Provide the best quality work
- ✓ Serve with a smile
- ✓ Dress and act professionally
- ✓ Protect you and your property
- ✓ Operate safely
- ✓ Communicate honestly
Meet the people leading the clean.
Chris Fisher, CEO
Chris washed his first window in 1999 with a gas station squeegee and had no idea that would lead to millions of windows being washed with the help of amazing people in one of the greatest industries in America – franchising. Today, Chris leads a growing franchise system, with over 45 locations nationwide, of passionate leaders committed to their mission of “Being a Light” by growing profitable businesses that care about their team members and the communities where they serve.
John Blair, VPO
John joined the Shine team in April, 2020. With more than 20 years of franchise experience, John has worked in executive roles at Fortune 100 companies, family-owned businesses, medium-sized businesses, the non-profit sector, and as a business owner. John’s role includes supporting Shine franchisees with ongoing coaching focusing on a growth-oriented mindset, while working to ensure operations simplicity for a talented team of Shine professionals.
Two decades of helping people Shine.
We have served thousands of customers over the course of nearly two decades. Our current success has been built on the successes of our past.
1998
Shine began life in West Michigan as Golden Eagle Window Cleaning, the brainchild of Chris Fisher, a man with a squeegee and a bucket.
2006
Golden Eagle Window Cleaning becomes Shine Window Care and Holiday Lighting, offering a new holiday lighting service.
2012
The company rises to a new level by forming a franchising company, Shine Development Inc., d.b.a. Shine Window Care® and Shine Holiday Lighting®.
Today
Shine continues to grow with more than 45 individually-owned franchise locations operating in 14 states.
