3 Questions to Ask Your House Cleaning Company

Before you sign on the dotted line with a house cleaning company, it’s important to do your due diligence and make sure that they are able to meet your needs adequately. Not all companies can offer the same quality as some are more prepared than others. Here are some questions you should ask to determine whether a potential company is equipped for the important task of cleaning your most precious asset, your home:

1. Are you insured?

It’s important to know that your house cleaning company has the ability to cover any mishaps that might happen – from the minor to the costly. The fact is, unexpected things do happen, even with the most careful preparation. Adequate insurance coverage will go towards covering repair bills and any other events that may crop up during the cleaning process.

Three kinds of insurance to look out for are Liability Insurance, Workers Comp, as well as Equipment Insurance. A good house cleaning company should have a liability policy of at least $1 million to $2 million, which can cover the business in case of any accidents. Workers comp takes care of the cleaning company’s employees, in the event that they are injured on the job and are unable to work during the recovery period. Equipment insurance protects the cleaning tools used on the job – so do a quick check if the house cleaning company you’re looking at has any of these. Rest assured that Shine cleaning company is fully insured and we will be able to provide you with as much information as you require about our coverage.

2. How long have you been in business?

The next question to ask checks out the longevity of the business, in order to make sure that its reputation is sound and experience is rich enough so that they will be able to do the best possible job for you. Check out our website to read testimonials from clients, as well as independent reviews on social media platforms and other sites. You may even want to contact their past clients to enquire about their experience with professionalism and work quality. Find out if they are able to stick to deadlines too! It’s also a good rule of thumb that the longer a company has been in business, the more experience they have under their belt. With 15 years in the business, Shine cleaning company is proud of our depth and breadth of service and experience in the field, and the quality of our work is a testament to that.

3. What is your commitment to safety?

During pressure washing, industrial pressure washers are used, and these washers increase the pressure of home hoses by 100% or more. This means that the high-pressure washer can become a dangerous tool when handled improperly, and can cause serious damage and injury, some that have even proved fatal in the past! So it’s important to ask your potential cleaning company about their safety records, and if they have any safeguards in place. A conscientious service provider would be able to explain to you the steps they take to protect both their workers and your home. Simple practices, such as never trying to change the spray nozzles or patterns while the hose is on, and storing the pressure washer in a ‘Closed’ or ‘Off’ position, will help to prevent any accidents.

A good company should be able to demonstrate a commitment to the safety of people, property, animals and plants, and any other thing that could be affected during the process of pressure washing. That’s why Shine takes care to ensure that the homes, customers, plants and pets are kept safely out of harm’s way. Pets are removed from any potential danger zones, and plants are soaked thoroughly in water to make sure they do not inadvertently absorb any harmful chemicals.

With these 3 questions, you will get a good idea about the companies you are considering. When it comes to delivering professional service with integrity and efficiency, Shine will be able to stand up to your scrutiny and expectations. We will treat your home as though it’s our own, with a 100% satisfaction guarantee. For a house cleaning company that will go the extra mile, look no further. Contact us today!



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